Group Booking Terms and Conditions
Hostel Specific Terms & Conditions
The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.
Cancellation / No Show & Reduction in Numbers Policy
1. The Hotel grants to the Guest the right to revoke the Contract at any time. In this respect, the following provisions shall apply:
1.1. Individual bookings for up to 11 persons: can be cancelled free of charge until 6 p.m. on the day of arrival. In case of a shorttermed
cancellation after 6 p.m. on the day of arrival or in case of no show, the Hotel is entitled to reasonable compensation.
The lump sum to be paid in cases of revocation is 100 per cent of the contractually agreed price for the first overnight
1.2. Bookings for groups of 12 or more: cancellations made by the guest respectively on the part of the intermediary person or
organisation are free of charge up to 60 days before expected arrival. For cancellations made within 60 days prior to arrival,
the following cancellation fees apply; these fees also apply for bookings made within 60 days of expected arrival:
a) For cancellations made 59 to 30 days before expected arrival, 30 per cent of the agreed-upon total price will be due.
b) For cancellations made 29 to 10 days before expected arrival, 50 per cent of the agreed-upon total price will be due.
c) For cancellations made 9 to 1 day(s) before expected arrival, 90 per cent of the agreed-upon total price will be due.
d) Guests who either cancel on the day of their expected arrival or simply do not show up will be charged the agreed-upon
total price in full.
Above cancellation conditions also apply if the number of persons is reduced at least 10 per cent within this period of time. A
reduction of less than 10 per cent is free of charge until 1 day prior to arrival.
1.3. Booked meals can be cancelled free of charge until 8 days prior to arrival. Thereafter, a cancellation fee of 100 per cent of the
agreed-upon total price applies.
General Group Booking Terms
- The booking deposit is non-refundable
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